Who we are

INGDirect Solutions is a small team of network engineers and technical writers based in Australia. We focus on gateway configuration, routing optimisation, network traffic audit and remote administration for mid-size corporate environments.

Our goal is to make complex gateway topics understandable. We publish guides, comparison tables and case-study-style scenarios so IT teams can ask better questions of their vendors and internal stakeholders.

What we do

  • Gateway configuration reviews — baseline settings, firmware levels, interface numbering and rule consistency.
  • Routing optimisation / routing optimization — path selection, failover tuning and protocol selection for stable throughput.
  • Network traffic audits — flow analysis, bandwidth profiling and quality-of-service recommendations.
  • Remote administration — encrypted, policy-compliant access for ongoing health checks and change support.
  • Connection security — firewall rule review, VPN segmentation and access-control hardening.

Who we serve

We typically work with IT managers, network administrators and operations teams at Australian companies with 50 to 1,000 staff. Our content and services are relevant to organisations running multi-site networks, hybrid cloud connectivity or regulated workloads.

Our approach

We believe network improvements should be measurable. Every recommendation references baseline metrics such as ping, jitter, packet loss or throughput. We do not promise specific outcomes because every environment is different, but we do promise transparent reporting and documented reasoning.

No official affiliation

The name "INGDirect" in our branding refers to "Integrated Network Gateway Direct," describing our focus on direct, gateway-centric network services. We have no commercial relationship with ING Bank or any other organisation that may use similar naming.